Haverford Hotel Partners

Management Team

Bill McNamara
Managing Partner

Bill McNamara founded Haverford Hotel Partners, L.P. in 1993 and has had ownership and management responsibilities for eleven hotels, four of which have been sold for substantial gain. Mr. McNamara is focused on developing and acquiring hospitality assets and creating value through improved management and marketing, property renovation, and franchise re-affiliation. Prior to his career in the hotel business, Mr. McNamara was a Vice President of Bankers Trust Company and a Corporate Loan Officer for The Royal Bank of Canada. He is a 1980 graduate of the School of Hotel Administration, Cornell University. Mr. McNamara is a Director and President of Beaver Coal Company, Beckley, WV and a Director of The Haverford Trust Company, Radnor, PA. He is past Board Chairman of The Millbrook School, Millbrook, NY.
Joe Heenan
Director of Operations and Real Estate

Joe Heenan, through his construction company, built the Hampton Inn Cherry Hill/Voorhees, NJ in 1991 which began his involvement in the Hospitality business.  His company built five other hotels in the Philadelphia area and he has separately owned and operated five hotels, two of which have been sold for substantial gain.  Mr. Heenan is expert in the real estate and facilities aspect of Hospitality and also specializes in contract negotiation and management efficiency.  His participation in the construction industry is of great value to the ongoing renovation and re-positioning of our Hospitality assets.

Sarah Frindt
Director of Administration

Sarah Frindt began her career in Hospitality with Haverford Hotel Partners, L.P. in 2006 at the Hampton Inn Exton, PA rising to the position of Guest Services Manager.  In her nine years there, she obtained considerable experience in customer service, operations, accounting, sales and management.  Ms. Frindt became the Director of Administration in 2015 and is responsible for the administrative duties of HHP as well as providing support to constituent hotels.

Jerry Skot
General Manager, Holiday Inn Express & Suites Fort Washington – Philadelphia

Since the beginning of his hotel career in 1982, Jerry Skot has worked for several major chains and independent hotels with a focus on new hotel openings. After joining Haverford Hotel Partners, L.P. in 1991, Mr. Skot has been the General Manager of four hotels in the HHP hotel portfolio. In addition to a solid background in hotel operations, he continues to concentrate his talents, skills and knowledge on hotel sales and marketing.
Jo Ann Bongart
General Manager, Holiday Inn Express Midtown-Philadelphia, Philadelphia, PA

Jo Ann Bongart has been the General Manager of the Holiday Inn Express Midtown for 15 years, longest serving among center city Philadelphia GMs.  She began her career in 1991 in hotel sales and marketing and quickly adapted her work ethic and management skills to the GM role.  She attributes her success to the longevity of her staff, many of whom have also been with the hotel for decades.  Jo Ann spearheaded the hotel’s partnership with the Temple University Hospitality Program, and also remains a Board Member of the IHG General Manager Advisory Board, Greater Philadelphia Hotel Association, and the Hotel Initiative Committee.  Jo Ann has recently overseen the complete renovation for the Holiday Inn Express.  
Krista Soucy Krista Soucy
General Manager, Holiday Inn Philadelphia South-Swedesboro, Swedesboro, NJ

Krista Soucy is a graduate of Johnson & Wales University and has enjoyed working in the hospitality industry for over 22 years, the last 14 of which have been with Haverford Hotel Partners.  Krista has gained wide industry experience as a Guest Services Manager, Corporate and Social Sales Manager, Human Resources Manager and Controller.  Krista helped to oversee the opening of a new Hampton Inn in 1998.  She is very well suited to her new role as the General Manager at Holiday Inn Philadelphia-South/Swedesboro.  Krista will bring her penchant for thoroughness and creativity to the task and ensure great customer service at the hotel.

Julie Hetzel
General Manager, Hampton Inn Downingtown-Exton, Exton, PA

Julie Hetzel has over 25 years of experience in Sales, Marketing and Operations.  Prior to joining Haverford Hotel Partners in 2002, she served in various leadership capacities for ten years in restaurant/catering operations, and eight years as a retail buyer and manager for J.C. Penney.  Ms. Hetzel holds a B.S. in Psychology & Political Science from the University of Pittsburgh, and has continued her hospitality career while becoming a Certified Hotel Administrator Professional, completing certificates in Revenue Management and Strategic Management from Cornell’s Hospitality Program.